Technical Writer I

DataChat is working to democratize data science by making it easy for everyone to gain meaningful insights from their data to drive their organization’s decisions. DataChat recently closed a $25M Series A funding round and is growing rapidly.

As a Technical Writer at DataChat, you’ll work to ensure that our customer reference and training content is clear, complete, and concise.

Some benefits of working at DataChat include:

  • Health, vision, and dental insurance.
  • 401k with employer match.
  • Ability to work remotely.
  • Flexible paid time off policy. 

Responsibilities

As a Technical Writer, your responsibilities include:

  • Collaborating with developers to accurately document new features and changes to the system. 
  • Collaborating with other writers, customer success managers, and leadership to create and maintain training content.
  • Reviewing new and updated content created by other writers.
  • Addressing gaps in the documentation and training content.
  • Improving the documentation team’s processes and writing style.
  • Contribute to the documentation site’s user experience, including styling, layout, search functionality, and tracking. 
  • Helping developers and other team members with documentation-related questions and documentation-centric development review (such as new error messages or form fields).

Requirements

  • Bachelor’s degree or equivalent experience
  • At least one year of technical writing experience. 
  • Familiarity with version control software and processes (such as git/Github).
  • Some experience with Markdown and JavaScript is a plus.
  • Video editing experience (Adobe Premiere) is a plus.
  • Experience with static site generators (such as Hugo or Docusaurus) is a plus.
JOIN US IN BUILDING A REVOLUTIONARY NEW TECHNOLOGY

Think you’re a good fit? We would love to chat with you about the work we are doing and how you can contribute to our team.

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